How to Choose an Incredible Carpet Cleaning Service

Having a clean carpet or other type of flooring can instantly improve the look of your entire home. The problem is that keeping your floors clean—including in high-traffic areas, on area rugs, tile, grout, etc.—can be very time-consuming and questionable if you decide to do it on your own. If you want to have peace of mind, it’s always better to hire a professional carpet cleaner. Since many people don’t know who to trust, we’re going to show you how to choose a carpet cleaning service for your home’s needs.

Choose a Cleaner that Uses Safe, Gentle Products

The first thing you want to do is make sure the cleaning company is using high-quality products that are safe and gentle for your household. In some situations, somewhat harsh chemicals may be required, but for most carpet and floor cleanings, you should expect them to use safe and possibly even organic products. You also want to make sure that they’re using products that are safe for the types of flooring and surfaces in your home, including carpets, hardwood, stone, travertine, etc.

Their Team has Years of Experience

Most people know how to keep carpets clean, but dealing with difficult stains from beverages, foods, pets, etc. requires proper experience and expertise. It’s always a good idea to hire a company that has years of experience, but it’s even more important that the cleaners they employ have some time under their belt. They won’t take offense if you ask them about the experience of their workers, so go right ahead and ask.

They are Licensed and Insured

The truth is, there’s not a whole lot that can go wrong when getting your carpet or any other type of flooring cleaned. However, a homeowner needs to feel safe and secure whenever they hire and work with a professional. Despite damage being extremely rare, it’s a good idea to make sure the carpet cleaning company is properly licensed and insured.

Certifications for Carpet Cleaning

In the past, the carpet cleaning profession had a high turnover rate. To help ensure quality, various certifications were created. The most respected of these is awarded by the IICRC, the Institute of Inspection, Cleaning, and Restoration Certification, but there are others. A reputable carpet cleaning company will employ certified cleaners to make sure they have the proper training and knowledge to clean all types of carpets and handle any stain they come across. 

Flexible/Immediate Scheduling

When you need to have a carpet cleaned, it’s often because you have a gathering coming up or because it’s received some kind of damage that you can’t fix yourself. A great carpet cleaning company should have tons of flexibility available, even if you’re closing in on a holiday. They may not be able to have a “30 minutes or less” offer, of course, but they should be able to accommodate an immediate need in most circumstances.

Excellent customer feedback

Every business gets a subpar or negative customer service review occasionally. That’s just part of doing business, no matter how fantastic you are. But this should absolutely never be the norm. Look at their social media accounts and online reviews to get a good feel of what past customers have thought of their services. If you do see a negative review or comment on a platform where the company can respond, see how they handled the situation.

Competitive Pricing

The level of service and quality should always be at the top of your priority list, but pricing is obviously going to be a major factor as well. If they’re not the cheapest in town, that’s probably a good thing. But they should still offer competitive pricing in the area. You may even want to ask if they have any specials going on that will give you the same high-quality service for a lesser price.

Sizable Cleaning Staff

A carpet cleaning company typically doesn’t need to have an especially large staff. You can ask how many people they have employed, but to be honest, you’ll get a pretty good idea of this when you schedule a cleaning. If it’s going to take a couple of weeks to get to you, they probably don’t have enough workers to accommodate their community’s needs.

Furniture Moving Policy 

When you schedule a professional carpet cleaner to come to your home, you should ask about their furniture moving policy. Most carpet cleaners won’t move furniture because of various liability issues, so you’ll need to decide. It’s best to move the furniture before they arrive, which will save everyone time and energy during the actual carpet cleaning.

Contact Steambrite to Work with Florida’s Best Carpet Cleaners!

Steambrite can make your flooring look absolutely magnificent. If you have any other questions about carpet cleaning or would like to schedule a carpet or upholstery cleaning, give us a call at (727) 940-5364 today.

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